Terms & Conditions

Effective Date: August 25, 2026

Welcome to ZAYVENHUT. These Terms & Conditions govern your access to and use of the ZAYVENHUT website and your purchase of products through our website.

By visiting, browsing, creating an account, or placing an order on our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About ZAYVENHUT

ZAYVENHUT is an online shopping platform offering various products through our website.

We reserve the right to update, modify, add, or remove products, prices, offers, and website features at any time without prior notice.

2. Eligibility

By using our website or placing an order, you confirm that:

The information you provide is accurate and complete.
You are legally capable of entering into a purchase agreement.
You will use our website only for lawful purposes.
You will not use our website for fraudulent or unauthorized activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, specifications, and other information displayed on our website are accurate.

However:

Actual product colors may vary slightly depending on your device or screen settings.
Product measurements may have minor variations.
Product images may differ slightly from the actual product due to photography and lighting conditions.
Product availability may change without prior notice.

We reserve the right to correct errors or inaccuracies in product information at any time.

4. Product Prices

All product prices displayed on ZAYVENHUT are subject to change without prior notice.

We may change prices, discounts, promotions, or offers at any time.

If a pricing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order.

5. Orders

When you place an order through ZAYVENHUT, you are making a request to purchase the selected products.

After receiving your order, we may contact you by phone, SMS, email, or other available communication methods to confirm the order.

An order may be cancelled or rejected if:

The product is unavailable.
The information provided is incorrect or incomplete.
We suspect fraudulent or unauthorized activity.
There is an error in product information or pricing.
Delivery to the provided location is not possible.

6. Order Confirmation

After placing an order, you may receive an order confirmation.

Receiving an order confirmation does not always guarantee that the order will be fulfilled. Orders may be subject to product availability and verification.

7. Delivery

We aim to deliver orders within the estimated delivery period provided at the time of purchase.

Delivery times may vary depending on:

Delivery location
Courier availability
Weather conditions
Public holidays
Unforeseen circumstances
Other factors outside our reasonable control

ZAYVENHUT is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing an accurate name, phone number, and delivery address.

8. Cash on Delivery

Where Cash on Delivery (COD) is available, customers may pay the applicable amount to the delivery person upon receiving the order.

Customers are expected to provide a valid phone number and accurate delivery information when placing a COD order.

Repeatedly placing fraudulent, fake, or intentionally refused COD orders may result in restrictions on future orders.

9. Payment

We may offer different payment methods depending on availability.

Payment services may be provided by third-party payment providers. Additional terms and conditions of those providers may apply.

Customers are responsible for providing accurate payment information when required.

10. Returns and Exchanges

Returns or exchanges may be accepted according to ZAYVENHUT's applicable Return & Refund Policy.

Products may need to meet certain conditions to qualify for a return or exchange, including:

The product must be unused where applicable.
The product should be in its original condition.
Original packaging, tags, or accessories may be required.
The return request must be submitted within the applicable return period.

Certain products may not be eligible for return or exchange due to their nature.

Please review our Return & Refund Policy before placing an order.

11. Refunds

If a refund is approved, the refund method and processing time may depend on the original payment method and applicable payment provider.

Shipping, delivery, or other charges may be non-refundable where permitted by our applicable policies.

12. Cancellation

Customers may request order cancellation before the order has been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

ZAYVENHUT reserves the right to cancel an order when necessary, including in cases of product unavailability, incorrect pricing, suspected fraud, or delivery limitations.

13. Customer Responsibilities

Customers agree to:

Provide accurate contact and delivery information.
Provide a reachable phone number.
Review product information before ordering.
Accept legitimate orders placed through the website.
Use the website responsibly and lawfully.

Customers should not intentionally provide false information or place fraudulent orders.

14. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Introduce viruses, malware, or harmful code.
Copy or reproduce website content without permission.
Interfere with the normal operation of the website.
Use automated systems to abuse or excessively access the website.
Attempt to obtain other customers' personal information.

We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.

15. Intellectual Property

All content available on the ZAYVENHUT website, including but not limited to:

Logo
Brand name
Product images
Graphics
Website design
Text
Product descriptions
Layout
Other original materials

may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

16. Third-Party Services

ZAYVENHUT may use third-party services such as:

Payment providers
Courier and delivery companies
Hosting providers
Analytics services
Marketing services
Other technology providers

Third-party services may have their own terms and policies. ZAYVENHUT is not responsible for the independent actions, policies, or services of third parties.

17. Links to Third-Party Websites

Our website may contain links to external websites.

These links are provided for convenience. ZAYVENHUT does not control or guarantee the content, availability, security, or privacy practices of external websites.

You access third-party websites at your own risk.

18. Disclaimer

We make reasonable efforts to keep our website and product information accurate and available.

However, we do not guarantee that:

The website will always be available.
All information will always be error-free.
Products will always be available.
The website will always operate without interruption.
Product images will exactly match the physical product.

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time.

19. Limitation of Liability

To the extent permitted by applicable law, ZAYVENHUT shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, courier delays, payment-provider issues, technical failures, or other unforeseen circumstances.

Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded.

20. Privacy

Your use of the ZAYVENHUT website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect your personal information.

21. Changes to These Terms

ZAYVENHUT may update these Terms & Conditions from time to time.

Changes will become effective when the updated Terms & Conditions are published on our website.

You are responsible for reviewing this page periodically.

22. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh.

Any dispute arising in connection with the use of the ZAYVENHUT website or purchase of products shall be handled in accordance with applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: ZAYVENHUT

Address:
House Building, Sector 09, Road 3/F, House 18,
Dhaka, Bangladesh

Email: hello.zayven@gmail.com

Phone: 01923612358

Website: ZAYVENHUT